Privacy Policy

Cohesive Insurance Services ("we," "us," or "our") is a commercial insurance brokerage. This policy describes how we collect, use, and share information when you visit our website, request a quote, or otherwise interact with us, including through forms on this site, Facebook and Instagram lead forms, phone calls, text messages, and email.

We collect information you provide directly to us, including:

• Contact details such as your name, business name, email address, phone number, and business address or ZIP code.
• Business and insurance details you share when requesting a quote, such as your industry, number of employees, revenue, current coverage, and policy renewal dates.
• The contents of communications with us by phone, text message, email, web chat, or scheduling tools.

We also automatically collect certain technical information when you visit our site, such as IP address, browser type, pages viewed, and referral source, through cookies and similar technologies (see "Cookies and advertising" below).

• To prepare and deliver insurance quotes and place coverage on your behalf.
• To respond to your inquiries and communicate with you about your request.
• To contact you about quotes, renewals, and related services, including by email, phone, and text message where permitted.
• To operate, improve, and secure our website and services.
• To comply with legal, regulatory, and licensing obligations.

We do not sell your personal information. We share it only as needed to serve you:

• With insurance carriers, wholesalers, and rating platforms to obtain quotes and place coverage you request.
• With service providers that help us run our business (for example: website hosting, scheduling, communications, and customer-relationship tools), who may use your information only to provide services to us.
• When required by law, regulation, subpoena, or to protect our legal rights.

If you provide your phone number, you consent to receive calls and text messages from us about your quote request and related services. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for help. Consent to receive texts is not a condition of purchasing any product or service. We do not share your mobile number with third parties for their own marketing purposes.

Our website uses cookies and similar technologies, including the Meta (Facebook) Pixel, to measure site traffic, understand how visitors use our site, and improve the relevance of our advertising on platforms like Facebook and Instagram. These tools may collect information about your device and browsing activity. You can limit tracking through your browser settings, and you can manage ad preferences through your Facebook settings.

We retain your information for as long as needed to provide services, satisfy insurance regulatory record-keeping requirements, and resolve disputes. We use commercially reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

• You may opt out of marketing emails via the unsubscribe link in any email.
• You may opt out of text messages by replying STOP.
• You may request access to, correction of, or deletion of your personal information by contacting us. Depending on your state of residence, you may have additional rights under applicable privacy laws.

Our services are intended for businesses and their representatives. We do not knowingly collect personal information from anyone under 18.

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Cohesive Insurance Services
Phone: +1 (929) 594-5450